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Privacy Policy

Last Updated: January 3, 2025

 

PlatePartner is the platepartner.wixsite.com/platepartner website (“Site”) and the PlatePartner mobile application (“App”) (which we collectively refer to in this Privacy Policy as the “Services”). We encourage you to read this Privacy Policy as well as our Terms and Conditions of Use (referred to throughout as our “Terms”).

 

This Privacy Policy relates to data about you, your devices, and your interaction with our Services. “Personal Data” is information that can be used to identify you, directly or indirectly, alone or together with other information.

 

This policy describes the collection, use, and transfer of your Personal Data by the Services, and by using the Services you consent to the terms described in this Privacy Policy.

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Collection and Use of Data

We take the protection of user privacy seriously, and use your data only for the purposes of providing and improving the Services and for providing customer support. Collected user or device data is not used for tracking purposes, meaning the data is not linked with Third-Party Data for advertising or advertising measurement purposes, or shared with a data broker. 

 

We may disclose your information in response to subpoenas, court orders, or other legal requirements; to exercise our legal rights or defend against legal claims; to investigate, prevent, or take action regarding illegal activities, suspected fraud or abuse, violations of our policies; or to protect our rights and property.

 

The following data may be collected and linked to you:

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Contact Info & Identifiers

We may ask you to provide us with certain personally identifiable information such as name, email address, and phone number for the purpose of user authentication and customer support. Additionally, user identifiers such as an account ID may be used to identify a particular user across the Services.

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Health & Fitness

Health and fitness data provided by the user is collected for the purpose of providing the core functionality of the App, such as nutrition tracking and workout logging. Health and fitness data may include but is not limited to dietary habits, fitness activity, fitness goals, height, weight, other body measurements, and similar types of data relating to physiological condition, and activity.

 

User Content

User content such as emails, messages, customer support requests, and any other user-generated content may be used to respond to and address your requests for technical support, questions or complaints about the Services, or any other communication you initiate Such data may include subject line, sender, recipients, and contents of the email or message.

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Search History

User’s search history is collected when searching from the food database in order to provide an improved search experience for the user, such as by suggesting previously logged or searched food items. Your search history is not used for marketing or advertising purposes.

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Usage Data

Usage data such as taps, clicks, or any other information about how the user interacts with the Services may be collected to evaluate user behavior for improving the Services, including to understand the effectiveness of existing product features, plan new features, or measure audience size or characteristics.

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Diagnostics

Crash data, performance data, and other data collected for the purposes of measuring technical diagnostics related to the Services may be collected to minimize app crashes and to improve scalability and performance of the Services. Such data may include crash logs, hang rate, and energy usage.

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Data Retention and Deletion

We will retain your Personal Data for as long as you maintain an account or as otherwise necessary to provide you the Services. We will also retain your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

Where we no longer need to process your Personal Data for the purposes set out in this Privacy Policy, we will delete your Personal Data from our systems.

 

Where permissible, we will also delete your Personal Data upon your direction to delete your account. If you have further questions about our data retention practices or would like to make a deletion request, please contact us at plate.partner.dev@gmail.com.

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Children's Privacy

We do not knowingly collect Personal Data online from individuals under 18. If you become aware that a child has provided us with Personal Data, please contact us at plate.partner.dev@gmail.com. If we become aware that an individual under 18 has provided us with Personal Data, we will take steps to remove the data and cancel that individual’s account.

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Changes to this Policy

We may update/change Our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

Contact Us

If you have questions regarding this privacy policy, please contact us at plate.partner.dev@gmail.com.

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